Pay Your Metro by T-Mobile Bill

Quick access to pay your Metro wireless account. Tap the button below to proceed to the payment portal.

About Metro by T-Mobile

Key details about your Metro prepaid wireless account and billing.

Prepaid Service

Metro by T-Mobile is a prepaid wireless carrier. You pay for your plan at the beginning of each billing cycle, so there are no surprise charges or credit checks required.

Plan Options

Metro offers plans starting at $25/month for a single line. Unlimited data plans with 5G access start at $40/month. Multi-line discounts bring costs as low as $25/line.

T-Mobile Network

Metro runs on the T-Mobile 5G and 4G LTE network, providing nationwide coverage. You get the same network infrastructure as T-Mobile postpaid customers at a lower price point.

Renewal Dates

Your Metro plan renews on the same date each month. Payment must be received by your due date to maintain uninterrupted service. A grace period of a few days may apply.

Included Benefits

Depending on your plan, Metro includes perks like Amazon Prime, Google One storage, or a mobile hotspot allocation. Higher-tier plans include more premium benefits.

Account Protection

Secure your Metro account with a PIN and security question. This prevents unauthorized changes including SIM swaps, plan modifications, and number transfers.

Metro Payment Methods

Multiple ways to pay your Metro by T-Mobile prepaid bill.

Online at MyMetro

Visit my.metrobytmobile.com and log in with your phone number and PIN to make an instant payment with a debit card, credit card, or bank account.

MyMetro App

Download the free MyMetro app on iOS or Android. Pay your bill in seconds, check your balance, change plans, and manage account settings from your phone.

AutoPay

Set up automatic monthly payments through the MyMetro app or website. Your plan renews automatically on the due date with no action required from you.

Metro Store

Visit any Metro by T-Mobile retail location to make a payment in person. Accepted methods include cash, debit card, and credit card. A store payment fee may apply.

Phone Payment (IVR)

Dial 888-8-METRO-8 (888-863-8768) and follow the automated prompts to pay with a debit or credit card over the phone, available 24 hours a day.

Refill Cards

Purchase Metro by T-Mobile refill cards at Walmart, Target, Walgreens, CVS, Dollar General, and other major retailers. Scratch and enter the PIN to add funds instantly.

What You Need to Pay

Have these details ready before making your Metro payment.

Your Metro phone number (the 10-digit number associated with your account)

Your 8-digit account PIN (set during activation or changed in account settings)

Payment method: debit card, credit card, bank account, or refill card PIN

Your plan amount (check your current plan price via the app or website)

Metro by T-Mobile FAQ

Frequently asked questions about paying your Metro wireless bill.

Your service will be suspended after the due date. You will not be able to make calls, send texts, or use data. Once you make a payment, service is typically restored within minutes. Metro holds your number for approximately 60 days before it may be reassigned.
Yes. Visit any Metro by T-Mobile store to pay with cash. You can also buy a Metro refill card at retailers like Walmart, Target, Walgreens, CVS, and Dollar General, then apply the funds to your account using the PIN on the card.
Metro stores may charge a payment processing fee of $3-5 for in-store payments. Paying online through my.metrobytmobile.com or the MyMetro app is free with no additional fees.
Your PIN was set when you activated your account. If you forgot it, visit a Metro store with a valid photo ID or call customer service at 888-863-8768. You can also reset it through the MyMetro app if you have access to your device.
Yes. You can upgrade or downgrade your plan at the time of payment through the MyMetro app, website, or at a Metro store. Plan changes take effect at the start of your next billing cycle or immediately if upgrading.
Metro participates in the federal Lifeline program, which provides a discount of up to $9.25/month for qualifying low-income customers. Check eligibility at lifelinesupport.org or ask at your local Metro store for details.
Yes. You can make a payment on any Metro account using the account's phone number. Pay online as a quick pay guest, call the automated system, visit a store, or buy a refill card and share the PIN with the account holder.

Informational Website Only

paymywirelessbill.com is an independent informational resource. We are NOT affiliated with, endorsed by, or connected to Metro by T-Mobile, T-Mobile US, Inc., or any wireless carrier.

This site does not process payments or manage wireless accounts. All transactions should be conducted through official Metro channels.

Official website: metrobytmobile.com | Customer service: 888-863-8768

Terms of Use

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Content is "as is" without warranties. Verify details with your carrier.

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Disclaimer

paymywirelessbill.com is NOT affiliated with Metro by T-Mobile, T-Mobile US, Inc., or any wireless carrier. We do not process payments. Use official channels: metrobytmobile.com or 888-863-8768.

All trademarks belong to their respective owners.

Contact

Website questions: [email protected]

For Metro account or billing issues, contact Metro by T-Mobile at metrobytmobile.com or 888-863-8768.